Terms and Conditions

By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users, visitors, and customers who browse, register, or place orders on our website. Please read these terms carefully before using our platform.

Acceptance of Terms

By continuing to access and use the Mantra Paan & Cafe website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not accept these terms, please do not use the site. We may update these terms at any time, and any changes will be posted here. Your continued use after any changes indicates your acceptance.

Account Registration

Certain features or order placements may require account registration. You must provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your login credentials and for any activities under your account. Please notify us immediately if you suspect unauthorized access or activity. We reserve the right to suspend or terminate accounts for violations of our policies.

Use of Website

You agree to use the Mantra Paan & Cafe website only for lawful purposes. You must not:

• Engage in fraudulent or harmful activities.

• Post or share defamatory, unlawful, or misleading content.

• Introduce malware, viruses, or harmful code.

• Violate the rights or intellectual property of others.

Product Information

We strive to ensure that all product details, descriptions, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies and to cancel or adjust orders if any errors are found. In such cases, you will be notified promptly.

Pricing and Payment

All prices displayed on the site are clearly marked and inclusive of applicable charges unless stated otherwise. Payment must be completed at the time of order using approved payment methods. By providing payment details, you confirm that you are authorized to use the payment method and agree to the total amount due.

Delivery

We make every effort to deliver your orders in a timely and secure manner. While we aim for prompt service, external factors may occasionally cause delays. We take extra care with food and perishable items to ensure freshness upon delivery. Please refer to our Delivery Policy for more details.

Returns and Exchanges

Customer satisfaction is important to us. If there is any issue with your order, such as an incorrect or defective item, please contact our support team. Returns or exchanges are considered only if the product meets the eligibility criteria. Perishable items such as fresh food or beverages are not eligible once delivered unless there is a clear issue with quality or fulfillment.

Intellectual Property

All content on the Mantra Paan & Cafe website — including text, images, graphics, and logos — is the property of Mantra Paan & Cafe and is protected by intellectual property laws. You may not copy, distribute, or use our content without prior written permission.

Limitation of Liability

We are not responsible for any indirect or consequential loss or damage resulting from the use or inability to use our site, services, or products. Our total liability will not exceed the value of the order in question, to the extent permitted by applicable law.

Privacy Policy

We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. Your use of our website implies your consent to these practices.

User Reviews and Feedback

By submitting reviews, suggestions, or feedback, you grant us the right to use, publish, and share this content for promotional purposes. You are responsible for ensuring that your submissions are lawful and do not infringe upon the rights of any third party.

Prohibited Activities

You must not use our platform for any unlawful or abusive purpose, including but not limited to:

• Attempting to hack or disrupt site functionality.

• Impersonating other individuals or entities.

• Uploading harmful content or engaging in spamming activities.

Termination of Access

Mantra Paan & Cafe may suspend or terminate your access to the website without notice if you violate these terms. Upon termination, you must cease all use of the platform and its services.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please reach out to our support team. We are here to assist and ensure a smooth experience for all users.